Shipping Policy
At Icon Wear Club, we are dedicated to providing you with a reliable and hassle-free shipping experience. Below you will find detailed information about our shipping areas, delivery times, processing periods, and shipping costs so you know exactly what to expect when placing your order.
Delivery Areas & Estimated Delivery Times
Delivery Area | Estimated Delivery Time |
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European Union & UK | 5 - 8 business days |
United States & Canada | 5 - 10 business days |
Australia & New Zealand | 5 - 12 business days |
Japan | 4 - 10 business days |
All other countries | 7 - 14 business days |
*Please note that estimated delivery times start from the moment your order leaves our warehouse. Actual delivery may vary depending on the destination country and local postal services.
Order Processing Time
All orders are carefully processed within 3 to 5 business days. During this time, we ensure your items are securely packed and prepared for shipment. Processing times may be longer during holidays, promotional events, or unforeseen circumstances, but we always aim to dispatch your order as quickly as possible.
Shipping Costs
We offer free standard shipping on all orders, regardless of the order amount, weight, or destination. There are no hidden fees or additional charges at checkout — what you see is what you pay.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking information. You can track your package directly from this email to stay updated on its status. Please allow up to 48 hours after dispatch for the tracking details to become active on the carrier’s website.
Customs, Duties, and Import Taxes
All taxes, duties, and import fees are included in the price at checkout. This means you won’t incur any extra charges when your package arrives. We take care of all customs and import formalities to make sure your order reaches you smoothly.
Potential Delays
While we do our best to meet the estimated delivery times, some delays can happen due to factors beyond our control, such as:
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Customs clearance procedures
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Weather conditions
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Local postal service delays
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Global events affecting logistics and transportation
We appreciate your understanding and patience if such delays occur.
Lost or Damaged Packages
If your order does not arrive within the estimated delivery timeframe or arrives damaged, please contact our customer support team immediately. We will collaborate with the shipping carrier to investigate the issue and provide an appropriate solution.
Contact Us
For any questions or concerns about shipping, delivery times, or your order status, please reach out to our support team via the contact form on our website. We are committed to assisting you and ensuring your shopping experience with Icon Wear Club is exceptional.